My emails are going into the Spam Folder?

It is important that your emails land in the correct email folder! This guide will help you make sure your email lands in the inbox and not in the spam folder! 

Firstly, you need to make sure that you have added ‘’ to your SPF Records; a great guide can be found here. Without this, mail that comes through Brief Your Market might not end up in the correct folder.

If you have added BriefYourMarket to your SPF Records we would recommend that you review the content of your email. The BriefYourMarket system has an automatic Spam Score that can be seen on the “Last Call” page.


If your emails are still ending up in your spam folder, please contact our support team by raising a ticket, emailing or calling 0344 800 8424 where our team will be happy to help you.

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